Refund policy
Refunds/Cancellations on Services
Due to the nature of the services provided, all services are non-refundable. You have purchased time for us to provide you with an expert skill set. To prevent any issues, products are recommended to maintain results and information is offered to aid in aftercare. Please contact us within 48 hours of the completion of service if you are in any way dissatisfied with the service you received so that we can reach a solution.
Cancellation Policy:
- Appointments canceled less than 24 hours notice will be charged our $50 cancellation fee.
- No Call/No Show: If you no call/ no show you will be charged our $50 cancellation fee and possibly barred from booking any other appointments.
- Late Arrival: If you are 10 minutes or more late to any appointment, it will be canceled and you will be charged our cancellation fee ($50).
- Rescheduling: You are allowed to reschedule once per appointment, without penalty. Rescheduling your appointment in excess of this will result in cancellation and our cancellation fee ($50) will apply.
- Canceling or rescheduling your appointment less than 24 hours in advance will result in being charged our cancellation fee ($50).
- ***Appointments canceled with less than 24 hours notice and no shows will be automatically charged a $50 fee. This fee is NON-REFUNDABLE.***
Returns/Refunds/Cancellations on Products
Due to the personal nature of the products we carry, we cannot accept Returns or Refunds.
You may cancel/change your order within 24 hours of placing your order for products. After this time, the order has usually been prepped for shipping or pickup.
Thank you for understanding!
